Uber rolls out ChatGPT Work agent to 30,000+ employees
Uber has announced the company-wide rollout of ChatGPT Work, an advanced agentic platform designed to assist employees with complex, multi-step tasks across the entire organization.
Initially limited to a 1,000-person pilot, the rollout expands access to over 30,000 global employees. This marks Uber’s first company-wide deployment of an agentic platform tailored specifically for knowledge work.
ChatGPT Work significantly enhances productivity by connecting with tools Uber uses daily, including Google Drive, Gmail, Google Calendar, and Slack. This integration allows employees to perform sophisticated tasks such as researching information, preparing meeting briefs, analyzing data, and completing complex workflows directly within their existing applications. The platform provides access to OpenAI’s frontier models, including GPT-6.1 Sol, ensuring a balance between cutting-edge performance and cost efficiency.
Furthermore, the system supports multimodal capabilities like voice and image generation, giving teams the flexibility to choose the best tools for any given need. The rollout is supported by dedicated training and Uber’s internal AI skills library, solidifying the company's commitment to AI-driven operations.
Why it matters
- —It represents a major corporate adoption of advanced AI agents, moving beyond simple chatbots.
- —The deep integration with core business tools (Google Workspace, Slack) shows a focus on practical, workflow-level automation.
- —The scale of the rollout (30,000+ employees) validates the utility of agentic AI in large enterprises.
Key facts
- The rollout expands ChatGPT Work from a 1,000-employee pilot to over 30,000 global employees.
- The agent connects with essential tools like Google Drive, Gmail, and Slack to automate multi-step tasks.
- Employees gain access to OpenAI's frontier models, such as GPT-6.1 Sol, for optimal performance and cost.
- The platform supports multimodal capabilities, including voice and image generation, for diverse use cases.
The full text is in the original source. Here we provide a brief summary and key facts.